Returns & exchange

All products purchased from can be exchanged within 7 days only if:

Products/items purchased online can also be exchanged at any of our MAK Outlets, only if you notify us through the mediums mentioned above within 7 days. Our outlets have the authority to refuse any exchanges if the return process is not followed by the customer.

There are some cases where we will not accept any returns & exchanges. Such cases include, but are not limited to the following:

  • Sale items
  • Exchange or return request is made outside the specified time frame (after 7 days)
  • Product is damaged because of use
  • Product has been tampered
  • Anything is missing from the package including price tags, labels, original packing, freebies and accessories

MAK does not offer any “refund” or “Money Back Guarantee” on purchased items, except in-case of prepayments where the items are Sold-out or contain any manufacturing defects.

In-case of refund, your payment will be credited directly in your account/credit/debit card within 10 days once the item is returned.

MAK reserves the right to change their “Exchange and Return” policy, without any prior notification.

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